You Keep Them Safe. We’ll Keep It Simple.

Your fans want in, and pronto. Yet you’re required to ensure they’re properly screened. Our mission is to make this as simple as possible for you and your fans.

Tell us the COVID-19 questions your fans need to answer, and in a matter of days, we’ll create a simple online portal completely branded to you.

How Fan Check-In Works



Screening Questions

Spanish Support

Includes Customized Branded Explainer Video

Includes Check-In Site for Venue Employees and Vendors

Check-In Dashboard

Simple Chat With Customers Needing Support

Any Other Customization You Might Need…


Monthly flat rate of $3,500 per month

1 time set up fee of $2,500

Unlimited Use (as many check-ins as you need)


Implementation and training

24/7 English and Spanish support


“The Fan Check-In team is very easy to work with, their product is simple to use and very reasonably priced. We love it.”

Theo Hodges, Sr. VP, Ticket Sales & Service, Dallas Mavericks

“We needed a solution set up under a quick deadline, and within days they delivered a customized ready-to-use check-in system. Their professionalism and attention to detail is world-class.”

Matt Keller, Director, Information Technology, Dallas Stars

“We’ve worked with these guys for years on various projects. We have very high standards and we’ve been blown away with how consistently they go above and beyond our expectations.”

Gina Chapa, VP of Guest Experience, American Airlines Center

“Fan Check-In is a seamless platform for COVID-19 screening questions. Our guests and staff praised the system for being straightforward and easy to use. Kfir and Adam provided unparalleled customer service throughout the implementation and service of our account. We highly recommend Fan Check-In as a symptom screening solution.”

David Chadwell, Bridgestone Arena, Vice President, Event Operations

“Fan Check-In is refreshingly simple to use, and the Feedback customer engagement tool it comes with is a powerful way to keep a finger on the pulse of the customer experience. Highly recommended.”

Derek Smith, Nationwide Arena, Associate General Manager

(888) 294-1411